Terms of service
Please carefully review the following Terms of Use and Disclaimer:
- Terms of Service
Welcome to the Lucky Time Enterprises Limited website (including tobaccoforlife.comand www.tobaccolifestyle.com) (the "Site"). By accessing and using our Site and related services (the "Services"), you agree to comply with the following terms of service ("Terms of Service") and other policies on the Site, including our privacy policy. Your use of our Services, including browsing and making transactions on the Site, constitutes acceptance of these Terms of Service. If you do not agree to these Terms of Service, please do not use our Services. By agreeing to these Terms of Service, you acknowledge that Lucky Time Enterprises Limited may collect, use, store and disclose your personal data in accordance with our privacy policy, but this agreement does not establish any relationship (partnership, collaboration, employment or otherwise) with Lucky Time Enterprises Limited, nor does it authorize you to represent Lucky Time Enterprises Limited. Lucky Time Enterprises Limited reserves the right to modify the Site and these Terms of Service at its sole discretion. Please visit our Site regularly to review the latest Terms of Service (including our privacy policy) and contact us if you have any questions or comments about our Site and Terms of Service. - Sales Platform
The Site is the exclusive sales platform for all products offered by Lucky Time Enterprises Limited. Lucky Time Enterprises Limited is an independent cigar sales platform with no affiliation to other third-party platforms. If you find any similar websites, customer services or social media platforms, please be vigilant and ensure their legitimacy before using them. You must use only the official Lucky Time Enterprises Limited Website account and social media accounts. Transactions made on our Site protect Lucky Time Enterprises Limited and your legitimate rights. Any external orders completed outside of the Site will not be recognized or supported by our company. Lucky Time Enterprises Limited reserves the right to pursue legal action and seek financial compensation for any illegal activities that damage our reputation or result in loss of property. - Eligibility to Purchase
To make a purchase, you must meet the following conditions:
Be aged 18 or over: Minors are prohibited from purchasing from Lucky Time Enterprises Limited. You are solely responsible for the information you provide while using the Site.
• Have a valid payment platform provided by a licensed bank and accepted by Lucky Time Enterprises Limited for payment.
• Provide accurate and valid personal and payment details(including full name, phone number, email address, shipping and billing information, and any other requested information indicated on the Site). By making a transaction with a credit or debit card, you authorize Lucky Time Enterprises Limited to charge the corresponding payment for your order. You also authorize us to use your data for anti-fraud checks (such as credit checks) and share it with third parties or obtain your data from third parties when necessary. These third parties may include but are not limited to credit bureaus or anti-fraud organizations that may keep your data. Please refer to our privacy policies to understand how your data is used.
• All orders are subject to the order price and stock availability. Items in your cart will not be reserved until your order is submitted and remain available to other customers.
• The Site is for personal use and purchase of products only. Any purchases for reselling or commercial exploitation are strictly prohibited. - Product Descriptions
Lucky Time Enterprises Limitedprovides product information on the Website, but we cannot guarantee that the content or product information is completely error-free or up-to-date. If you feel that a product offered by Lucky Time Enterprises Limited is not as described, please contact us. We reserve the right to rectify any errors at any time. - Pricing
All items listed on Lucky Time Enterprises Limited are priced in either US Dollar or Hong Kong dollars. The price displayed on the Website at the time of your order is accepted as the final and accurate price, except in the case of an obvious error. While Lucky Time Enterprises Limited makes every effort to display accurate pricing on the Website, we cannot guarantee that it is completely error-free. We reserve the right to rectify any errors at any time. If there is apricing error, we will inform you of the correct price as soon as possible and offer you the option to reconfirm the purchase or cancel the order. If there is no timely response, we will consider the order nullified. If your payment platform is not denominated in US Dollar (USD) or Hong Kong Dollar (HKD), the final price charged will be calculated by your issuing bank in accordance with the bank's applicable exchange rate on the day your payment platform processes the transaction. The price of all products at the time of ordering shall prevail. Any price differences before and after a discount promotion will not be compensated. - Payment
Lucky Time EnterprisesLimited currently offers direct payment in Hong Kong on the Website, Union Pay and other applicable payment methods. Any other forms of payment claiming to be direct are not recognized by Lucky Time Enterprises Limited. To avoid unnecessary losses, please check with customer service before making a payment. By completing an order using any of the above payment methods, you confirm that you are the direct owner, or authorized by the owner, to proceed with the payment. Lucky Time Enterprises Limited is not liable for any delay or non-delivery if the issuing bank refuses to authorize any outstanding payment. All payment methods on the Website comply with international security standards set by the Payment Card Industry to ensure a seamless experience. Any payment details are fully encrypted and securely stored without our systems and solely used to process online transactionsinitiated by you. Unless there is proof of Lucky Time Enterprises Limited's negligence, the Website is not liable for any loss you may suffer if any third party proceeds with unauthorized access to any data you provide when using the Services. - Accepting Orders
All items listed on Lucky Time Enterprises Limited are priced in either US Dollar or Hong Kong dollar. Anemail acknowledgementwill be sent once you place your order with accurate personal and payment details, but it does not constitute acceptance of your order. Once we notify you of product dispatch via email, your order is considered accepted, and the contract between you and Lucky Time Enterprises Limited will be established. All sales are conducted in the Hong Kong Special Administrative Region. In the unfortunate case of uncontrollable force majeure (including malfunctioning sales systems where orders are not properly processed or where information and records are lost), Lucky Time Enterprises Limited bears no responsibility for any loss. However, we will provide necessary assistance in such cases. We reserve the right not to accept any order for any reason at our discretion, including but not limited to the following:
The product is out of stock or is withdrawn due to a failure to meet Lucky Time Enterprises Limited's quality standard or shipping restrictions applicable to one or all of the ordered items.
• The product is identified by Lucky Time Enterprises Limited with a pricing or description error.
• Authorization for payment is not granted to Lucky Time Enterprises Limited.
• You are not eligible to purchase. For any other queries, please contact our Customer Service Support for more information. - Prohibition and Terms Violation
Lucky Time Enterprises Limitedwill take prompt action on your account in any of the instances listed below, including but not limited to:
Submitting any materials (including but not limited to text, images, music, or video clips) of which you do not have the full right granted to publish.
• Attempting to hide the use of multiple accounts or disrupt any of our Services in any way.
• Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically, or otherwise objectionable materials.
• Advertising or sending unsolicited messages of any kind.
• Impersonating others or providing any kind of false information.
• Starting or forwarding chain letters of any kind.
Lucky Time Enterprises Limited reserves the right to terminate any account at its sole discretion. We will provide prior notification to you by email. - Intellectual Property
All software and content (including text, audio or music, video, graphics, photos, and images) on our company's website belong to us and are protected under intellectual property andcopyright laws, and international treaty provisions. The Website is for your personal and non-commercial use only. Any other use of the materials, non-personal or commercial, on our company's website must be officially authorized by us and/or its third-party licensors. You are prohibited from distributing, reproducing, publishing, selling, or licensing any existing content on the Website without prior authorization from us. Misuse may result in civil consequences and criminal penalties. We reserve the right to withdraw or amend any item of the Services without notice and will not be liable for any reason if the Website should not be available at any time and at any period. - Third Party Links
The Website may display content or resources that are not operated by our company. In such cases, we have no control over such content and are not liable for any loss or damage caused by your connection or use with them. Our company is not responsible for any third-party content or itsinformation accuracy(including but not limited to the use of advertisements from listed vendors), although we may review content to determine whether it violates our policies. We may remove or refuse to display content in such cases. The use of external websites and/or resources will be at your own risk and subject to the Terms of Use and Service contained within each of such sites. - Responsibility Disclaimer
Comments or publications made by other third parties do not represent or reflect our company and are their own personal opinions. Lucky Time Enterprises Limited is not liable for such content. Under no circumstances do we warrant error-free and virus-free content on the Website and the Services. We strongly recommend installing the latest anti-virus software when using the Services. We take no responsibility for any loss caused due to unforeseeable circumstances, including but not limited to bad weather. However, we will be willing to provide necessary assistance in such cases. - Liability forBreach of Contract
For all responsibility claims, expenses, damages, and losses (including legal fees) arising in violation of the mentionedTerms of Service, you agree to our company's request (including but not limited to its senior management, directors, agents, affiliates, licensors, and suppliers) to make adequate compensation and protect our company from harm. This includes the use of the Website by any third party linked under your account and, thus, your actions and omissions. If you violate the Terms of Services and we have not taken any action against you, this does not mean that we waive our rights and remedies in any circumstances of your violation of the Terms of Service. - Your Rights
These Terms of Service are not intended to affect your rights under the laws in the Hong Kong Special Administrative Region. - Customer Service
If you have any queries, please contact customer service via thecontact informationprovided on the official website. Please do not trust or disclose personal information to other customer service. - Complaint Procedures
Our company has set up acomplaint handling procedureto resolve any disputes that arise. For any other queries, please contact our Customer Service Support for more information. - Governing Law and Jurisdiction
The Terms of Services, together with all policies and procedures, are governed by and construed in accordance with the law of theHong Kong Special Administrative Region. The relevant courts of the Hong Kong Special Administrative Region will have exclusive jurisdiction in the event of any dispute or claim associated with these Terms of Services.
