Orders, Warehousing & Shipping

 

Import & Storage

• Lucky Time Enterprises Limited stores it’s tobacco products in a bonded warehouse licensed by the Hong Kong customs department.
• Lucky Time Enterprises Limited operates an import and export license issued by the Hong Kong Customs and Excise Department.
• All products are imported in accordance with the rules and regulations of Hong Kong Customs and Excise Department.

Shipping

The Chinese Import regulations for cross border e-commerce parcels focuses on clearing a parcel for personal use.

 

Kindly check with your local customs department for full details.

 

Below Chinese Import regulation can be found at: CUSTOM RULES

为进一步规范对进出境个人邮递物品的监管，照顾收件人、寄件人合理需要，现就有关事项公告如下：

    一、个人邮寄进境物品，海关依法征收进口税，但应征进口税税额在人民币50元（含50元）以下的，海关予以免征。

    二、个人寄自或寄往港、澳、台地区的物品，每次限值为800元人民币；寄自或寄往其它国家和地区的物品，每次限值为1000元人民币。

    三、个人邮寄进出境物品超出规定限值的，应办理退运手续或者按照货物规定办理通关手续。但邮包内仅有一件物品且不可分割的，虽超出规定限值，经海关审核确属个人自用的，可以按照个人物品规定办理通关手续。

    四、邮运进出口的商业性邮件，应按照货物规定办理通关手续。

    五、本公告内容自2010年9月1日起实行。原《海关总署关于调整进出境邮件中个人物品的限值和免税额的通知》（署监〔1994〕774号）同时废止。

.

Delivery times:

Orders placed through the website will be process forthwith after successful payment. During processing the products will be declared for export with Hong Kong Customs and Excise Department. The processing and arrangement for shipment will take in general 14-21 days. Shipment is solely arranged through Hong Kong Post EMS.

Dependent on holidays / weekend closures the departure from Hong Kong can be delayed, while similarly holidays / weekend in the arrival country need to be taken into consideration.

Delivery:

Lucky Time Enterprises Limited exclusively ships trough Hong Kong Post EMS. The shipment can be tracked on:

China Post EMS webpage: WWW.EMS.COM.CN

Hong Kong Post EMS webpage: Hong Kong Post Tracking

Once goods are shipped customers will receive a notice trough the website.

Duties, Taxes and other levies:

Duties and taxes are not included in the listed price on our website. Goods shipped will be accompanied with an invoice which stipulates value of goods and shipping costs.

Customs will use its discretion to determine if goods are bought in accordance to the rule of “for personal use” and customs may follow standard custom clearance rules for tax reimbursement. All taxes / Duties / Levies are the sole responsibility of the customer. Goods are cleared by customs once all taxes, if any are paid in full and customs will release goods for delivery. The courier company may notify you on any details regarding the import tax / duty.

Cross Border E Commerce Tax

Customs Announcement NO. 43 of 2010 of the General Administration of Customs of the People’s Republic of China: customers must declare Customs in accordance with the regional law and pay Customs Duties and Import Taxes for personal inbound items.

Lucky Time Enterprises Limited solely sells it’s products to customer for their personal use and explicitly not for resale. The customer has the sole responsibility for import into the destination country The customer is therefore considered the importer for customs clearance in the arriving country.

Title of goods will pass from shipper to customer once Hong Kong post has issued a tracking number. Customers have the sole responsibility to clear taxes / duties as levied by the customs department in the arriving country.

Resident ID:

Customs clearance might require to provide resident ID for customs clearance. If customer does not provide the resident ID all liability will lie with the customer.

Import Tax / duties and fees:

Note that the customer is responsible for all Taxes / Duties and related fees for import of the goods into the arrival country. The courier company might require additional fees for handling tax / duty payment for which the customer is solely responsible. The shipping charge only covers shipping from Hong Kong by EMS and does not include any further local charges.

Various:

Note that customs rules and regulations might change over time. Always make sure to understand the latest rules and regulations. Customs might also require Tax ID / Resident ID before releasing any parcel. All costs in respect to releasing the goods from customs are born by the customer.

Shipping and customs clearance Hong Kong:

Goods are shipped from Hong Kong bonded warehouse under an import / export permit system operated by Hong Kong Customs and Excise department. Once an export permit is obtained for an order we will process the logistics of order picking and packing. The goods will be accompanied with invoice / packing list and Hong Kong export permit. The value of goods will be declared and it is the customers sole responsibility to pay relevant taxes and duties on arrival in the destination country.

Arrival / Taxation process:

On receipt of the parcel at the country of destination the courier company will liaise with customs and custom and will provide detail on parcel status as well as relevant tax information. (Note that if customs considers the parcel too big for personal consumption it will be rejected.) Customer shall pay the relevant tax and the courier will arrange further logistics.

Goods Rejection on grounds of non personal use:

Note that Lucky Time Enterprises Limited will ship in accordance with your order. The for “non personal” use is an arbitrary definition by customs reflecting so much as that goods should be for personal consumption and not for trading. For cigars generally one box of 25 sticks is considered for personal use, for pipe tobacco 500 gram i.e. 10 cans of 50 gram is often considered for personal use. Higher multiples of the above often leads to customs rejecting the parcel on grounds of Not for Personal use.

Rejected goods / returned goods:

In case of failure to settle the relevant taxes / duties and fees the parcel might be rejected by Customs in addition if goods are considered not for personal use customs might also reject the shipment. In this case goods might be returned to Hong Kong. These returned goods can be collected in Hong Kong, requiring the payment of additional logistics and duties if charged in Hong Kong. Goods must be collected within 14 days of receipt of returned goods.